1. Introduction
These Terms of Service govern the use of the Bramley House website and all bookings made directly through it. By using this website or making a booking, you agree to these terms in full.
2. About Us
Bramley House is a luxury, accessible holiday accommodation located at 22 Scarva St., Loughbrickland, Banbridge, BT32 3NH. The property offers premium short-stay experiences for guests seeking comfort and accessibility.
Email: bramleyhouse22@gmail.com
Website: https://bramleyhouse22.com/
Phone: 079 88 837 573
3. Use of the Website
By accessing and using this website, you agree to use it only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the site. You must not attempt to gain unauthorised access to any part of the site, server, or network.
We reserve the right to modify, suspend, or discontinue any aspect of the website without prior notice.
4. Intellectual Property
All website content, including text, images, video, design elements, and logos, is the property of Bramley House or used under appropriate licence. You may not reproduce, distribute, or create derivative works from any part of this website without written permission.
You may view and print website pages for personal, non-commercial use only.
5. Accuracy of Information
We take care to ensure that all information provided on the Bramley House website is accurate and up to date. However, occasional errors or omissions may occur. We reserve the right to correct any inaccuracies or update information without prior notice.
Prices, availability, facilities, and features are subject to change and may differ slightly from descriptions or images shown online.
6. External Links
The Bramley House website may contain links to external websites, including Booking.com, social media pages, or local attractions. These links are provided for convenience only. Bramley House has no control over and is not responsible for the content, accuracy, or privacy practices of any external sites.
7. Accessibility
Bramley House aims to make both the property and the website accessible to all guests and visitors. The property includes step-free access, a lift, and accessible bathrooms.
The website is designed to comply with recognised accessibility standards and can be used with screen readers and keyboard navigation.
If you encounter any accessibility issues, please contact us so we can assist or make improvements.
8. Booking Policy
8.1 Direct Bookings
All reservations are made directly through the Bramley House website (https://bramleyhouse22.com/). A booking is confirmed once payment or deposit (if required) has been received and a confirmation email has been sent.
8.2 Guest Information
You agree to provide accurate information when booking. The number of guests must not exceed that stated in the booking confirmation. Only named guests are permitted to stay.
8.3 Minimum Stay
Minimum stay requirements may apply during certain seasons or events. These will be displayed on the booking page when applicable.
9. Payment
Payment terms are shown at the time of booking. All prices include VAT where applicable. Payments must be made in pounds sterling.
10. Cancellation Policy
10.1 Standard Cancellation
You may cancel your booking up to 30 days prior to your arrival date for a full refund.
10.2 Late Cancellations
Cancellations made within 30 days of arrival are non-refundable.
10.3 Holiday Periods
This cancellation policy does not apply during Christmas and other designated holiday periods, during which all bookings are non-refundable once confirmed.
10.4 Amendments
If you wish to change your booking dates or details, please contact us as soon as possible. Changes are subject to availability and may incur additional costs.
11. Damage Deposit
You may be asked to pay a refundable damage deposit on the day of arrival.
- The deposit is payable upon check-in.
- It will be refunded in full on the day of checkout, provided the property is left in good condition.
- Deductions may be made for damage, missing items, or cleaning beyond normal use.
12. Guest Responsibilities
Guests must:
- Treat the property and its contents with care and respect.
- Keep noise to a reasonable level, especially during nighttime hours.
- Follow all house rules provided at check-in.
- Report any damage or maintenance issues immediately.
Smoking is not permitted inside the property. Pets are only allowed if agreed in advance.
13. Check-In and Check-Out
- Check-in: From 3:00 PM on the day of arrival.
- Check-out: By 11:00 AM on the day of departure.
Late check-out may be available upon request and may incur an additional fee.
14. Liability
Bramley House accepts no responsibility for loss, damage, or injury to guests, their belongings, or vehicles while on the premises, except where caused by our negligence. Guests are advised to arrange their own travel insurance.
15. Force Majeure
Bramley House shall not be liable for failure or delay in performing its obligations due to events beyond its reasonable control, including natural disasters, pandemics, or government restrictions.
16. Termination of Stay
We reserve the right to terminate your stay without refund if you breach these terms or behave in a manner that causes disturbance, damage, or risk to others.
17. Changes to Terms
We may update these Terms of Service at any time. The latest version will always be published on our website. Continued use of our services indicates acceptance of the updated terms.
18. Contact
Bramley House
22 Scarva St., Loughbrickland, Banbridge, BT32 3NH
Email: bramleyhouse22@gmail.com
Website: https://bramleyhouse22.com/
Phone: 079 88 837 573
